Tamkeen KPIs to assess effectiveness of support

Key performance indicators (KPIs) have been introduced to measure the effectiveness of support provided by Tamkeen, the chairman Shaikh Mohammed bin Isa Al Khalifa has said.

“We are committed to driving growth and creating impact, and as such, we’ve introduced clear key performance indicators to measure the effectiveness of our support,” he said during the agency’s first board of directors meeting for the year.

“During the first quarter of the year, Tamkeen launched 16 programmes which were developed with our local workforce and enterprises in mind, supporting their growth across the various stages of their professional careers and the lifecycles of their businesses.

Tamkeen will continue to support all sectors through training, employment, and investment, while focusing on incentivising high-potential sectors that have the ability to grow our national economy.”

Addressing board members, Shaikh Mohammed added: “Tamkeen plays a pivotal role in supporting the economy, and we are very proud of our achievements over the past fifteen years, especially around making Bahrainis the employees of choice and the private sector the engine of growth in the economy.

We will continue our work in keeping pace with market changes to stimulate growth and increase productivity, driving greater economic impact through our new programmes in line with the kingdom’s National Economic Recovery Plan.”‎

Also speaking was Tamkeen chief executive Husain Rajab who said: “Tamkeen continues to implement strategic plans based on its core objective of empowering individuals and enterprises who are committed to development and growth. We opened applications to our new programmes a month ago and have already noticed the increasing demand for the various support programmes.

Responses from our customers across different sectors have been positive, with many praising both the diversity and comprehensiveness of the support offered. We will continue to develop these programmes in line with Bahrain’s economic priorities, ensuring that our customers are able to achieve their career and business objectives.”

During the meeting, the board members were given key highlights around Tamkeen’s new programmes while also receiving updates on the key performance indicators (KPIs).

Sessions

In the last two months, Tamkeen hosted around 60 virtual orientation sessions to introduce the public to the human capital and enterprise support programmes. These sessions captured increased interest in Tamkeen’s strategic direction and new programmes, in particular around digitalisation, human capital development and employment, as well as increasing enterprise investment through expansion both locally and internationally.

Tamkeen recently announced a series of partnerships which aim to create training and employment opportunities for Bahrainis, including the partnership with the world’s leading technology academy General Assembly for the upskilling and reskilling of 1,200 Bahrainis in coding and other emerging Technology skills.

Another strategic partnership was announced with Talabat for the establishment of one of the largest regional shared services centres, which will provide 1,000 jobs for Bahrainis, with Tamkeen’s support.

Also announced this quarter were the strategic partnership agreements with eight banks to provide new financing schemes for enterprises to grow and develop as part of Tamkeen’s new programmes. These schemes provide enterprises with the necessary capital to fuel their expansion locally and internationally.

Additionally, Tamkeen launched its new electronic portal in conjunction with the new enterprise and individual support programmes as part of Tamkeen’s efforts to improve the customer experience and update the application process, linking it more clearly to specific and transparent evaluation criteria based on key performance indicators.

Source: https://www.gdnonline.com/Details/1049934