NBB unveils internal training model

MANAMA: National Bank of Bahrain (NBB) has introduced a revamped internal training model, with the aim of addressing the developmental needs of both NBB and the recently acquired Bahrain Islamic Bank (BisB) staff.

The enhanced model takes a more employee empowered approach and enables them to take training across a range of disciplines such as industry updates and best practices, management and leadership, and interpersonal skills and communication.

It is accessible to all employees through a number of different devices, in support of the newly imposed working environment whereby a high percentage of employees are working from home, in order to mitigate potential risks and safeguard employee health and well-being.

All training over the past three months was conducted through virtual channels, which has resulted in more than 95 per cent of the bank’s employees taking part, given the flexibility of the sessions.

Ms Buhejji

Topics that were covered in the webinars during this period included fintech reshaping customer experience, banking and future technology, digital to the core, secure working from home, managing and leading a remote workforce, employee engagement in times of crisis, the power of diversity and inclusion, managing and adapting to change, mental health and wellbeing, and cybersecurity.

The sessions were aimed at not only providing employees with coping mechanisms to help them better adjust to the current situation, but also give them an opportunity to upscale their skills and knowledge.

Commenting, NBB chief human resources officer Dana Buhejji said, “Through the introduction of our revised training model, we have not only been able to empower our employees by allowing them to progress in their careers, but have also emphasised the importance of inclusivity. The new model is now provided to all members of staff, regardless of seniority, to benefit from training across a wide variety of topics, at any level of their choosing.”

As part of the training, webinars were delivered by international trainers/speakers and internal talent across NBB and BisB, in order to showcase talent from both entities and encourage integration across the two.

Source: www.gdnonline.com/Details/838602/NBB-unveils-internal-training-model