Investors prefer dividend transfer to bank account, finds BHB survey

MANAMA: As many as 96 per cent of Bahrain Bourse (BHB) investors prefer to receive cash dividends through electronic fund transfers to their bank accounts, shows a survey.

Releasing the findings of the Investor Satisfaction Survey yesterday, the exchange said respondents have rated the dividend processing experience as ‘Excellent’ in terms of efficiency and accuracy.

Furthermore, respondents indicated their preferred method of conducting trading transactions to be ‘via phone’ followed by ‘brokers’ online trading apps’.

Investors overall said they were satisfied with its products and services level which was rated ‘Good’ in the evaluation.

Run via the BHB website, trading floor and social media platforms during November and December last year, the survey was launched with the aim of seeking investors’ feedback and evaluation on the products and services offered by Bahrain Bourse and Bahrain Clear.

Communication with BHB team, quality of workshops and seminars, and social media platforms also attained a rating of ‘Good’ based on respondents’ evaluation.

Further, respondents evaluated Bahrain Bourse’s website and trading floor and investor services as ‘Very Good’.

Respondents’ satisfaction level on BHB products and services attained a rating of ‘Excellent’.

Nearly three out of four (71pc) of survey respondents were retail investors who have been trading in Bahrain Bourse for five years or less and over half (56pc) of the respondents were within the 30-50 age group.

Commenting on the findings, Bahrain Bourse chief executive Shaikh Khalifa bin Ebrahim Al Khalifa said: “The survey results will support our efforts in developing the market efficiency and enhance the transparency level in the capital market. Bahrain Bourse constantly aims to ensure an active communication outreach with various stakeholder groups.”




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