FRANCE: Carrefour Links Up With Uber Eats For Delivery Of Essentials

Carrefour and Uber Eats are joining forces to get essential groceries items to people during the coronavirus lockdown in France.

When the service is launched on 6 April, customers will be able to choose a local Carrefour convenience store using the Uber Eats app or website, and then place an order. A telephone ordering service will also be available.

The offer will include a small range of everyday food and drink items, as well as hygiene and cleaning products.

Deliveries will be made within 30 minutes by a person complying with new coronavirus health & safety guidelines laid out by the French government.  Uber Eats will not be charging delivery fees during April.

The service will start with around 15 Carrefour stores in Paris and will then be rolled out nationwide.

Carrefour and Uber Eats stated it would be a long-term partnership which could be extended to other countries.

“Combining the strength of Carrefour’s convenience stores and the agility of the Uber Eats application will enable us to deliver customers’ everyday products in a very convenient and secure way. As we face this crisis, we have a duty to come up with new solutions and digital technology is collectively opening up a lot of possibilities,” said Amélie Oudéa-Castéra, Executive Director of e-commerce, data and digital transformation at Carrefour.

Uber Eats’ takeaway food delivery business has been impacted by the coronavirus outbreak after much of the restaurant sector was shut down.  Its move into groceries deliveries, which brings it into closer competition with the likes of Amazon, is not an entirely new strategy. It began testing the concept in several countries last year.




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